MIS Training Institute - Agenda Details - D8 Auditing Outsourced Operations: The Four Critical Points of Failure

Agenda Details

D8 Auditing Outsourced Operations: The Four Critical Points of Failure

Greg Duckert, CIA, CISA, CPA, CMA, CEO, Virtual Governance LLC; Senior Consultant, MIS Training Institute

Date: Thursday, 2 May 2013
Time: 11:45am - 1pm

• Making the outsourcing decision: first critical point of failure
- What are the business reasons for doing this? Does it make sense?
- How are we doing now? Does anybody know?
• RFP's: second critical point of failure
- Is it the REAL process/system to be outsourced?
- Does it set the basis for a good business relationship?
• Contract: third critical point of failure
- Some suggested key provisions
- Right to audit – not so fast!
• Oversight of the vendor: fourth critical point of failure
- Key risks and controls mandatory for effective oversight
• The ultimate misunderstanding regarding outsourcing