Monday, August 16, 2010
8:30 am - 5:00 pm
Day One: Leading a Risk-Based Audit Department
Instructor: Joel F. Kramer, CPA, Managing Director, Internal Audit Division, MIS Training Institute

A detailed exploration of what is expected of today's audit leaders:

What It Takes to Be a World-Class Audit Leader of a World-Class Audit Function in 2010
• What makes an audit department world-class
• Attributes of visionary audit leaders

The Greatest Challenges Facing Audit Leaders in the Next Three Years
• Redesigning audit processes around evolving technologies
• Harnessing data
• Developing and maintaining strategic relationships with management

Changing Dynamics of the Manager's Position
• Why the traditional role of the manager is flawed in today's business environment
• Developing an internal audit risk universe that reconciles to your ERM
• Getting involved in planning and initial risk assessment
• Ensuring your team thinks about the audit report from day one of the engagement
• Maintaining constant communication with key process and business units and monitoring key processes
• Key to success: Understanding your business and its risks, and not just audit

The ERM Benefits of a Robust GRC Program
• Fraud and the need to take a proactive role in preventing and detecting it
• Prioritizing governance
• Ensuring management's buy-in on risk and control ownership
• Validating processes for risk and compliance
• Addressing entity- and process-level controls
• Integrating risks identified in SOX compliance into your ERM

Leading a Successful Risk-Based Audit Department
• Staying abreast of rapidly changing enterprisewide risks
• Maintaining respect for yourself and the IA function
• Understanding and using the latest audit tools for continuous auditing compliance and data mining
• Building an effective team
• Your role as a mentor
• Establishing and maintaining good relationships with key business leaders
• Keeping pace with legislation that impacts your organization: SOX, HIPAA, FCPA, and more

Balancing the Expectations of Multiple Customers
• Developing a mutually beneficial relationship with the audit committee
• Helping executive management meet their business goals
• Proven methods for keeping external auditors informed
• Steps you can take to help process owners maintain efficient systems

People, People, People: Utilizing Multiple People Resources
• Innovative recruiting practices: how to attract the best and the brightest
• Managing staff turnover
• Dealing with, and if necessary, removing problem employees
• Minimizing the probability of a bad hire
• Affordable strategies for lighting a fire under your staff while avoiding burnout
• Maximizing your investment in cosourcing, outsourcing, and insourcing

One CAE's Greatest Challenges and Greatest Successes
Guest Speaker: Jayne K. Donahue, Executive Vice President and General Auditor, State Street Corporation

5:00 pm - Cocktail Reception

Tuesday, August 17, 2010
8:30 am – 5:00 pm
Day Two: Core Competencies of Internal Audit Leadership
Instructor: Ann Butera, CRP, Founder & President, The Whole Person Project, Inc.

World-class audit leadership skills for leading a world-class audit department:

The Art of Effective Audit Leadership: Is Your Style Helping or Hurting?
• The six characteristics of effective leaders and how you measure up
• Assessing your preferred leadership style: its benefits and liabilities
• Strategies for adjusting your leadership style when dealing with the audit committee, the executive committee members, and your audit team members

How to Be a Trusted Advisor: Using Influence and Building Integrity
• The five behaviors of trusted advisors
• Assessing your audit situation to identify decision-makers, stakeholders, and other influencers
• Identifying your preferred influencing style and exploring others
• Determining the most appropriate influencing style for your audit situation

Using Conflict Resolution and Negotiation Techniques for Sustained Organizational Change
• Defining Audit's role in creating sustained organizational change
• Recognizing the critical conversations and circumstances that lead to conflict
• Preventing conflicts from occurring
• Three methods for managing existing conflict
• Using negotiation and other techniques to overcome client objections to audit concerns and to implement change

5:00 pm – 6:30 pm Join us for pizza and to puzzle out a real-world case study.

Wednesday, August 18, 2010
8:30 am – 6:30 pm
Day Three: Overcoming Audit Challenges
Instructor: Ann Butera CRP, Founder & President, The Whole Person Project, Inc.

Removing the obstacles to an effective audit function:

Enhancing Audit Committee and Senior Management Communication
• Building and maintaining great audit and exec committee relationships
• Clarifying the roles of the board and the audit committee and IA's interactions with each
• Defining above- and below-the-line activities
• The attributes of effective boards
• Best practices for boards and how your organization compares
• How you can leverage your role to support the audit committee and executive management
• Balancing the detailed and summary information you communicate
• Organizing your message to satisfy your audience's informational need
• Delivering high-impact presentations to the audit and exec committees

Developing Audit Reports That Foster Change
• Using an attention-getting, reader-friendly layout
• Employing mind mapping to organize and consolidate issues
• Communicating audit and SOX concerns for maximum impact and efficiency
• Identifying opportunities for expanded and enhanced reporting in a post-SOX environment

Lunch and Free Time: 11:30 am - 2:00 pm

Enhancing Bench Strength and Building the Right Team
• Identifying the competencies needed for a risk-based department
• How to attract and retain change agent-oriented auditors
• Harnessing the generational differences in the workplace to create high-performance audit teams that can handle all types of audits
• Using "the nine boxes" to develop succession plans and evaluate performance
• Leveraging MBO programs to build critical skills needed for succession planning

Thursday, August 19, 2010
8:30 am – 5:00 pm
Day Four: Integrating Anti-Fraud and GRC Programs into Your Departmental Strategies
Instructor: Cynthia Cooper, CPA, CISA, CFE, Chief Executive Officer, The CooperGroup, LLC; Author of Extraordinary Circumstances; and WorldCom Whistleblower

Your Role in Protecting Your Organization from Anti-Fraud and GRC Failures:

Guiding Your Organization to a Strong Ethical Foundation That Will Lead to Sustainable Success
• Determining whether your organization is at increased risk for fraud and governance failures
• Unraveling the largest frauds in history: commonalities, risk indicators, and lessons learned
• The greatest financial crisis since the Great Depression: GRC and anti-fraud lessons learned for audit leaders, boards, and executives
• Interacting with the board and ensuring that internal audit has a seat at the table

Building a Best-of-Class GRC and Anti-Fraud Program: Why a Robust Program Critical in the Fight Against Fraud
• The governance debate: What is best practice?
• Critical elements of a strong GRC and anti-fraud program
• How audit, compliance, and risk leaders can avoid the silo mentality
• Current trends and seminal events driving GRC strategy and anti-fraud programs to a new level
• It takes a village: each group's role in the GRC and anti-fraud strategy

Taking Internal Audit to the Next Level in the Fight Against Governance Failures and Fraud
• The audit leader as a catalyst for change
• Building a GRC and fraud response into your strategic audit plan
• Integrating anti-fraud practices into the audit process
• Assembling and educating your team

Managing a Fraud Investigation Defining Differences Between an Investigation and an Audit
• Considerations for each phase of an investigation
• Fraud schemes and investigation tools and techniques
• Documenting and reporting the findings of an investigation

Corporate Fraud and the Aftermath: Navigating the Storm
• What to expect
• How audit leaders can help the organization move forward

Industry Leader Forum: 3:00 pm - 5:00 pm
Join audit executives Deborah Fisher, CPA, Institute Auditor, Massachusetts Institute of Technology; Keri Rogers, CIA, Assistant Vice President, John Hancock Financial Services; Patrick Lacchia, CIA, CPA, Vice President, Internal Audit, Staples Inc.; and Richard Tarr, CISA, CIA, Audit and Information Systems Consultant, for an open discussion and Q& A on the challenges of leading a contemporary audit department in difficult times.

Dinner in Boston: 6:00 pm

Friday, August 20, 2010
8:00 am - 9:00 am
Day Five: Critical Characteristics of Top-Notch Audit Leaders
Guest Speaker: Lawrence J. Harrington, Vice President, Internal Audit, Raytheon Company

9:00 am – 12:00 pm
Day Five: The Critical Business of Running an Effective and Efficient Internal Audit Department
Instructors: Joel F. Kramer, CPA, Managing Director, Internal Audit Division, MIS Training

Strategies for getting peak performance from your audit department:

Eliminating What You Do Not Need: Working Smarter, Not Harder
• How to continually do 100 things 1% better
• Determining the minimum information needed to manage your IA department
• Managing the annual audit plan process more efficiently
• Maximizing the use of technology

Making the Audit Process More Effective and Efficient
• Planning further ahead of fieldwork
• Using subject-matter experts to identify risks early in the audit process
• Identifying and using the right type of audit program
• Spending more time in the planning process
• Strategizing when to review work
• Thinking report from the inception of fieldwork

Incorporating Best Practices into Your Audit Processes
• Defining best practices as they apply to your organization
• 200+ best practices you can use to build a model best suited to your organization