“The program covers interpersonal issues between auditors and clients. It emphasizes identification of various communication and personal styles and how to respond based upon your own styles.”
-Carolyn Holmes, Sr. Auditor, Anheuser Busch Inc.
In this practical and interactive three-day seminar you will learn targeted communication strategies, effective influencing tactics, and proven change implementation skills that use a tested equation and will raise your professional profile while increasing Audit’s value to the organization. You will master tools and techniques you can use to enhance your communication, interview, and change implementation skills, including when working with global audit teams and auditees. You will cover the steps you can take to build good client relationships and tackle such thorny issues as interviewing executive management, dealing with disagreement before it gets out of control, understanding cultural differences, delivering bad news, partnering with your clients to help them successfully implement audit findings, and more. And, if you are currently wrestling with a communication challenge, we urge you to bring it with you so that you can apply what you learn to your real-world situation. Class exercises throughout the seminar will let you put theory into practice. You will leave this intensive session with the tools you need to boost your communication skills and your ability to influence others to implement the changes in your findings.
Advance Preparation: None
Learning Level: Basic
Delivery Method: Group-Live