Overview of Interviewing in the Context of Internal Auditing - Interviewing as an essential skill - Types of Audit Evidence - An interview is not an interrogation
Planning and Preparation - Establishing your objectives - To script or not to script? - Roles and responsibilities - Conversational Styles - Verbal and Non-Verbal Dimensions - Types of Questions - Listening Skills - Questioning Skills - Ways of documenting answers
Preparing and Managing the Interviewee - Introductions and establishing rapport - Laying a foundation for understanding and trust - Establishing a professional conversation - Managing interviewee expectations
Executing the Interview Itself - Asking your planned questions - Improvising follow-up questions - Listening to what is said—AND what is not said - Observing behavioral clues - Taking notes, making recordings - Special considerations: translators, escorts, group interviews
Documenting the Interview - Making time to document - Independent versus collaborative records - Sharing notes with the interviewee
Follow-up to Interviews - Round Two interviewing - Interviewing other parties - Designing audit testing to corroborate information
REGISTRATION QUESTIONS? For questions about your registration, government and team discounts, or multiple registrations, please call Linda Ronconi at (508) 879-7999, ext. 501 or e-mail mis@misti.com.
IN-HOUSE SEMINARS This seminar is available in-house. For more information about bringing this or other MIS seminars to your organization, please call Mimi Hatch at (410) 692-2465 or e-mail mhatch@misti.com.
