What You Will Learn
1. Introduction
- The changing workplace and its impact on workplace dynamics
- Identifying needed skills and competencies
- The critical role of human capital management
- Evaluating the employee’s work life-cycle: From recruitment to termination
- Assessing employee morale and the effectiveness of communications
- Focusing on often-neglected aspects of personnel management
- Compensation and benefits philosophy
- Promoting positive labor relations and avoiding disruptive disputes

2. The Position Design and Request
- Evaluating the budgeting process
- Authorizing the position
- The job and salary analysis
- Assessing the competitiveness of compensation and benefits

3. Job Descriptions and Recruitment
- Designing effective job descriptions
- Establishing and evaluating the position’s academic and experience requirements
- Evaluating management’s assessment of required knowledge, skills, and experience
- From traditional to innovative channels: Selecting the best recruitment avenues
- Resume fraud and how to avoid it

4. Payroll
- Identifying the risks and key controls in the payroll process
- Payroll fraud schemes
- Evaluating improvement opportunities
- Verifying the accuracy of pay scales

5. Interviewing and Selecting Candidates
- Common mistakes and how to avoid them
- Avoiding favoritism and nepotism
- Interviewing techniques to identify the best candidate

6. Terminations, Turnover and Absenteeism
- Identifying the practices and risks that increase employee disengagement and departure
- Common mistakes and how to avoid them
- Positive and negative turnover

7. Compliance
- Ensuring compliance with internal and external requirements
- Verifying adherence with prevailing laws and regulations
- Identifying data protection risks

8. On-Boarding
- The importance of on-boarding and common mistakes
- Flattening the learning curve
- Improving morale and speeding the adaptation process

9. Performance Evaluations and Employee Morale
- Improving the value and effectiveness of the performance evaluation process
- Monitoring results and linking employee development, performance evaluation and career advancement
- Assessing employee morale levels through interviews, focus groups and surveys

10. Training and Development
- Examining the organization’s training and development infrastructure
- How to improve the training ROI
- Linking performance to skill development initiatives
- Ways to help management build a culture of learning

11. Coaching and Mentoring Programs
- Developing and auditing coaching and mentoring programs
- Promotion and advancement practices
- Assessing the effectiveness of succession plans

12. Data Analytics and Continuous Auditing
- Using data analytics to assess human resources risks
- Developing more effective testing procedures
- Securing the necessary data and how to avoid data collection and analysis mistakes
- Specific tests that can enhance the effectiveness of HR auditing