“This was a timely seminar and I walked away with very useful information.”
-Rose Mattiace, Supervisor IT Audit, MetLife
As the range of outsourced services expands, more and more organizations are turning to this option as a way to focus on their core business functions, reduce infrastructure costs, and stay competitive. Such business relationships, however, are fraught with potential pitfalls, and can leave unwary organizations open to a myriad of risks...risks that can manifest themselves before the contract is signed or during the arrangement.
In this three-day seminar you will explore the prime risk factors present in outsourcing arrangements. You will identify the key areas you must cover to ensure your audits protect your organization’s interests, including audit procedures, maintaining and enforcing your right to audit with guaranteed access, and creating contracts that focus on delivery and performance metrics. You will learn how to apply key audit procedures and strategies to the critical phases of outsourcing arrangements. You will gain criteria for evaluating the RFP and selecting a vendor that will meet your needs. You will leave this session with an audit strategy that will guarantee your right to perform a thorough review of cosourcing or outsourcing agreements and that will deliver high-payback, business-focused results.
You will also learn how to create highly effective risk assessment methodologies, audit tools and techniques, and oversight capabilities that can be applied to all of the key outsourced areas of your business, including critical customer service, administrative, product creation and operating processes, and operational and data security areas of IS/IT.
Prerequisite: You should have first attended Fundamentals of Internal Auditing or IT Auditing and Controls, or have equivalent experience.
Advance Preparation: None Learning Level: Intermediate
Delivery Method: Group-Live Field: Auditing
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