The interview is a tool at the center of each audit, yet interviewing can be one of the more challenging aspects of the internal audit process. It is a method for gathering facts, gaining understanding of systems and processes, clarifying information and insights and uncovering fraud and deception. But good interviews do not just happen. They are the result of careful planning, thorough preparation, and deliberate use of certain communication skills and techniques.
In this two-day session, you will explore how to encourage people to share information, manage conversational flow, pay attention and respond to behavioral clues, capture details and insights provided by the interviewee, and incorporate interview results into your overall audit approach. And, through proven interview techniques, you will learn how to obtain the truth and detect lies and deception. This highly interactive class includes lecture, class discussion, small group activities, and role-playing.
Prerequisites: Some knowledge of internal audit techniques is recommended.
Advance Preparation: None Learning Level: Fundamental
Delivery Method: Group-Live Field: Communications